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Returns & Exchanges
At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you can return or exchange any item within 30 days of delivery.
1
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
2
Pack the Items
Place the original items back into their packaging, ensuring all tags are intact and the garments are in unworn condition.
3
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the return, we will process your refund or ship out your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing