Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is the meaning behind the brand name?
Something Went Wrong celebrates the beauty in imperfection. Our designs are inspired by glitch art and the unexpected details that make fashion unique.
How long does shipping take?
Standard domestic shipping typically takes 3 to 7 business days. International orders may take 10 to 21 business days depending on customs and location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
We are committed to ethical production. 80% of our current collection is made from organic cotton or recycled polyester, and we use plastic-free packaging.
Can I change my order after it has been placed?
Once an order is placed, we process it quickly to ensure fast delivery. You have a 1-hour window to contact support for any modifications before it ships.